Recent Posts

Appliance Caused Water Damage in Geneva, OH

5/14/2020 (Permalink)

Almost all homes in the U.S. have several major appliances. These machines serve us greatly and are incredibly useful in the everyday life of all home/apartment owners.  These appliances require a significant water connection to operate correctly and with anything that needs a large water supply, there is a possibility of disaster.

Although these machines generally operate smoothly and serve their purpose, they can malfunction from time to time leaving your home with a major mess and leaving you with a headache. It is strongly encouraged to check these appliances and their water connection often. It is important to check all your home appliances, big and small, although there are a few major ones you should keep a close eye on:

Hot Water Heater

Water heater leaks happen often and can easily go unnoticed due to their placement within a home, usually in basements with little traffic. Hot water heater leaks or bursts are among the top five causes of water damage to your home. It is believed, every 12 years 75% of hot water heaters will fail which will result in $4,444 in damage.

Washing Machine

The use of too much detergent is a leading cause of water damage as it pertains to home washing machines. It is also important to examine other aspects of the machine such as fixtures, clamps, door seals, and water hoses for any cracks or wear and tear that may result in future malfunction then water damage.


It is important to make sure your freezer door closes and seals properly to prevent an accumulation of condensation. This condensation will eventually drain towards the bottom of the freezer and spill out. Automatic ice maker machines are also critical to keep an eye on. The hose could become disconnected or even damaged which will leak water fast.


Much like the washing machine, the use of too much detergent will likely result in gallons of water coming from the dishwasher. Other issues stem from faulty float switches and clogged drains.

To prevent these often overlooked, home appliances from causing you a major headache it is encouraged to maintain normal inspections on all drains and hoses attached. You may also need to replace your major appliances every 5-10 years. If you experience water damage from any of your home appliances call the restoration professionals at SERVPRO® of Ashtabula & North Trumbull County at (440) 319-3360!

Large Loss Building Fires By The Numbers

5/6/2020 (Permalink)

image of SERVPRO truck parked outside large church Trust the industry leader with a job of this magnitude. We can make your large loss building fire "Like it never even happened."

Not many events change one’s life quite like a severe fire. Large loss building fires can be very devastating, traumatic, and result in great loss. In the U.S., it is estimated that there are 300 large loss fires annually, killing approximately 12 people, injuring 33, and causing about $1 billion dollars in property damage. Large loss fires are fires resulting in at least $1 million dollars of damage. These fires make up roughly 1% of all building fires but they result in about 26% of all dollar loss.

All building fires are separated into two categories based on severity. These categories are “confined” and “nonconfined.” Confined fires are often-times small incidents that are limited in space, usually staying within the noncombustible material that it originated in, resulting in little to no injury. Nonconfined fires on the other hand, make up all large loss building fires and spread rapidly resulting in injuries, significant property damage, and even casualties.

Buildings are classified into 12 major property types. Of these, residential buildings lead the pack, accounting for 48% of large loss fires. Stores and office buildings come in at 16% of all large loss fires, and manufacturing properties make up 10%.

Large loss building fires can of course happen at any time with little to no warning. However, most large losses occur in the hours between 1-4 a.m. Occurrences then fall for much of the day, but then proceed to peak again from the hours of 8-11 p.m.

The time of the year also plays a role in the frequency of large loss fires. Fires tend to peak in the summer months from May-August. They then decrease during the fall but show another slight increase in the winter months of December and January.  

There are several causes of these large fires and 41% of them are unknown. It is believed the high rate of unknown fires (41%) is due to the rapid spreading throughout the building and extending beyond the original floor of the fire. This makes it extremely difficult for firefighters to determine the exact cause and location.

In the remaining 59%, 22% are a result of another nearby fire. These are known as “exposure” fires. The next three causes make up 37% of all large loss fires; they are electrical malfunctions, other unintentional/careless acts, and even intentionally set fires. 

When a devastating fire happens to you or someone you know do not hesitate to call SERVPRO® of Ashtabula & North Trumbull Counties at (440) 319-3360. We operate as a large loss provider and can respond faster to any size disaster!


Classes of Water Intrusion

4/29/2020 (Permalink)

image of residential kitchen with clear standing water covering the floor of the room Water Damage classes are based on the amount of water that can be evaporated from the material, and the amount of wet surface area.

When water damage strikes your home or business, it can be difficult to know where to begin. Understanding how severe the water damage is can be difficult to determine. Luckily, the experts at SERVPRO® of Ashtabula and North Trumbull Counties have extensive training on classifying the level of water intrusion, as well as how to properly mitigate the water.

Water damage is divided into four classes. These classes are based on the amount of water that can be evaporated from the material, and the amount of wet surface area. The classes are as follows:

  • Class 1- Very little water has been absorbed by porous materials. Materials such as carpet, fiber-fill insulation, and textiles hold a lot of moisture. In Class 1, less than 5% of all porous material has been damaged by water. This means that minimal moisture has been absorbed.
  • Class 2- Much more water has been absorbed, and the materials will not evaporate much water. In Class 2, 5% - 40% of the porous materials have absorbed water. It is classified as a significant amount of water absorption.
  • Class 3- The most significant amount of water absorption in porous materials. In Class 3, more than 40% of all porous materials have been damaged by water. It will be much harder for the water to evaporate out of the materials.
  • Class 4- The water is deeply held in materials that will not easily evaporate water. These materials include plaster, wood, and concrete. In order to properly dry out a Class 4 water intrusion, professional equipment and methods may be necessary. 

Although water damage can be devastating, our highly trained technicians at SERVPRO® are always here to help. We are prepared with the proper equipment and knowledge to get your home or business back to looking "Like it never even happened." Give us a call at 440–319–3360.

Water Damage Cleanup Company in Ashtabula Area Uses PSYCHROMETRICS

4/14/2020 (Permalink)

image of water extraction wand going over standing water on wooden floor With the latest advancements in technology, SERVPRO of Ashtabula & North Trumbull Counties utilizes the most efficient and effective equipment.

Let’s get right to it, because Psychrometrics is a big word. Psychrometrics is the study of gas vapor mixes with water vapor being the most common. Simply put, it is the scientific relationship between temperature, humidity and air flow.

At SERVPRO of Ashtabula and North Trumbull Counties, we use this science to help us dry your home or commercial building.

With the latest advancements in technology at its disposal, SERVPRO of Ashtabula & North Trumbull Counties utilizes the most efficient and effective equipment in the industry.

When paired with technology, knowing Psychrometrics can help to dry building materials faster and more thoroughly according to the Institute of Inspection Cleaning and Restoration Certification (IICRC). It will also help determine the type, method and capacity required for the dehumidification process.

The water restoration equation can be as easy as 1, 2, 3:

  1. Remove as much water as possible in a liquid form.
  2. Vaporize the remaining moisture as quickly as possible.
  3. Remove vaporized air as quickly as possible.

By using Psychrometrics as our guide, SERVPRO of Ashtabula and North Trumbull Counties can restore materials instead of replacing them. This ultimately saves the insured and the insurance company time and money. Using Psychrometics also helps justify the use and cost of necessary drying equipment. The IICRC provides these guidelines and standards for the industry.

SERVPRO of Ashtabula and North Trumbull Counties follows those exact standards. If you have water damage call SERVPRO of Ashtabula and North Trumbull Counties at (440)-319-3360 and let us put Psychrometics to use for you and for the safety of your home.

Saving Paper Items After Water Damage

4/14/2020 (Permalink)

image of documents visible wet with sitting water on the surface When attempting to restore paper documents do not leave anything in stacks. Separate all items you are trying to salvage.

When your home suffers from any type of water damage, you might assume that all of your paper items and photographs are destroyed. But before you toss all those documents and memories in the garbage, consider salvaging them. Here are some ways you can attempt to save your paper items after water damage.

  • Move all papers to a dry area as soon as possible and lay everything flat on top of plain white paper towels under direct sunlight. Do not use patterned or designed paper towels as the coloring might bleed onto your wet items.
  • If you have photographs you want to save, let the excess water drip off of the photos. Then, place the photos face up on paper towels or a clean and dry cloth. 
  • Be sure that there is air moving around the drying items at all times. Nothing you are trying to save should be stuck in dead, muggy air or the restoration process may take longer. Keep the temperature cool and the humidity low. 
  • Do not leave anything in stacks. Separate all items you are trying to salvage. But be careful! Wet paper items are very fragile and could tear easily. Support the surface area at all times when handling these items. 
  • If items are stuck to glass or to each other, you can also try freezing these items to help the separation process. 
  • If you are attempting to air-dry books, hold the book shut to shake off excess water damage. Then wipe down the cover and set the book down upright on top of paper towel layers. Let the book open up and separate any pages you can. Let these pages fan out upright and place paper towels between the front and back covers. The damaged book will need to sit out and dry for a few hours.

Sometimes after severe water damage, items cannot be restored but you can attempt to save some of your memories, books and documents if you try with these tips! If you have any questions, give us a call at SERVPRO of Ashtabula & North Trumbull Counties (440) 319-3360.

The Importance of Knowing the Categories of Water Damage

3/28/2020 (Permalink)

image of two SERVPRO workers discussing a water loss to two property owners We have technicians and sales reps have been trained according to IICRC standards and have years of experience

When water damage enters your home one of the first things you and the restoration company you choose need to know is what category of water it is, or in other words, how contaminated is it. SERVPRO® of Ashtabula and North Trumbull Counties have technicians and sales reps have been trained according to IICRC standards and possess years of experience in the industry. Letting the customer know they can trust us is very important to us.

According to the IICRC which stands for the Institute of Inspection cleaning and restoration Certification:

A category 1 water loss is when the water originates from a sanitary water loss and does not pose a substantial risk if ingested or inhalation exposure.

A category 2 loss contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms, as well as other organic matter (chemical or biological).

A Category 3 water loss is grossly contaminated and may contain pathogenic, toxigenic, and other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

Understanding the category goes a long way in knowing the mitigation that needs to be performed. You can reach out to SERVPRO® of Ashtabula and North Trumbull counties at 440-319-3360 to make sure your water loss is categorized right. 

Professional Sanitation and Disinfection

3/28/2020 (Permalink)

image of COVID-19 at a molecular level We perform commercial cleaning, sanitizing and disinfecting to the level that is acceptable by the standard set by the IICRC and CDC

The COVID-19 pandemic has taken stranglehold of the United States with local and state government now forced to limit social interaction and non-essential businesses. The restoration industry has been deemed essential in the fight against this ongoing health dilemma.

SERVPRO® of Ashtabula & North Trumbull Counties receives requests daily for cleaning, sanitizing and disinfecting residential and commercial property against COVID-19. A majority of requests come from commercial businesses who feel the need to take precautionary action and provide the safest and cleanest work environment possible for their employees and customers.

SERVPRO® of Ashtabula & North Trumbull Counties specializes in all things cleaning. We perform commercial cleaning, sanitizing and disinfecting to the level that is acceptable by the standard set by the IICRC, CDC, and local health organizations. The service for COVID-19 sanitation includes a preventative approach and a reactive approach.

The proactive service is an attempt to prevent contamination or slow the transmission of germs and viruses. This is usually a socially responsible attempt by a business owner to hire a professional cleaning company and provide assurance to employees and customers.

The reactive service is in response to a confirmed case of COVID-19. In this scenario a deep clean and disinfection is recommended to fully decontaminate the affected environment. A simple way to understand the difference between the proactive and reactive service is to remember this simple equation, “Cleaning + Sanitizing = Disinfecting.”

SERVPRO® of Ashtabula & North Trumbull Counties can professionally and thoroughly perform the proactive or reactive service in your residence or commercial business. We are currently living in uncertain times. People and business owners are looking for peace of mind. You can reach us at 330-392-6355 to schedule services or for more information and leave the cleaning to us.

Emergency Ready Plan in Jefferson, OH

3/28/2020 (Permalink)

image of the ERP profile up on several different devices like smartphones and tablets There is truly no telling what tomorrow might hold with so many independent variables in the world the best thing one can do is simply BE PREPARED

The only thing certain in today’s world is uncertainty. The same thing can be said for businesses as well. There is truly no telling what tomorrow might hold with so many independent variables in the world the best thing one can do is simply BE PREPARED. One major independent variable that people have zero control over is the weather, more specifically extreme weather.

SERVPRO® of Ashtabula & North Trumbull Counties know this to be true and that is why we offer a complimentary Emergency Ready Plan. We will go to your commercial property and do a full inspection of your building while documenting almost everything you may need when a situation arises, like the location of main water shutoff valve, gas switch locations, emergency contact information of vendors, and much more.

Upon completion of this in-depth profile not only will we keep it on file to better respond to your emergency we will provide it to your employees as a digital file on their smartphones or tablets. Having this on hand at all times will greatly reduce the response time, potential damage, and overall cost of restoration.

To learn more about this profile visit Emergency Ready Plan and call us at 440-319-3360

Fireproofing your Ashtabula home during the COVID-19 Quarantine

3/26/2020 (Permalink)

image of homeowner carefully making sure the windows to his home open and close correctly At home disasters with everyone in the home are the last thing anyone wants during this time.

In these uncertain times, one thing is certain: We have a lot more time on our hands right now. Between working from home, homeschooling our kids and passing the time with Netflix and board games …  spending more time at home is the new norm.

There are also ways to productively spend time at home when you’re looking for new things to do. Now can be a time to think about fire safety and prevention.

Here are several things you can do at home to keep your home safe.

  1. Check smoke alarms throughout the house and clear any dust from the devices to ensure they are working properly.
  2. Check electrical cords around the house for faulty or frayed wiring.
  3. Check that outlets are not overloaded or overheated.
  4. Check for any plugs that rattle or have loose covers.
  5. Check behind your washer and dryer and clean out the lint from the tubing.
  6. Test that all windows open properly.
  7. Clean the grill if you have one.
  8. Plan a fire escape safety drill with your family.

You can make a day out of it and have the entire family participate! At home disasters with everyone in the home are the last thing anyone wants during this time. This kind of prevention will lower the chances of a disaster even starting.

To learn more about SERVPRO® of Ashtabula & North Trumbull County’s fire damage cleanup & restoration info click here.

Pathogens and the Spread of Disease – What Do We Know?

3/26/2020 (Permalink)

image of an air borne viral pathogen cell Pathogens can cause diseases that range in severity. Viruses can cause infections, many of them are contagious.

We can certainly all agree that life as we know it has changed dramatically over the past few years. It has changed drastically over the past decade. Our health and well-being are front and center, with the recent quarantines implemented across the country and around the world.

We are learning more and more each and day about illnesses, its causes, the ramifications, precautions and most importantly, we are becoming more in tune with our own bodies. Here are a few bits of information to help you understand the nature of this recent pandemic.

Did you know your body is naturally full of microbes?  These microbes can cause problems if your immune system is weak or if they manage to enter a sterile part of your body. Pathogens are different and can cause disease upon entering the body. Given a host, a pathogen will thrive and survive.

Pathogens can be transmitted a few ways depending on the type. They can be spread through skin contact, bodily fluids, airborne particles, contact with feces, and touching a surface touched by an infected person.

The most common and most frequently discussed pathogens is viruses. Viruses are made up of a piece of genetic code, such as DNA, and they are protected by a coating of protein. Viruses feast on host cells in your body. Antibiotics do not kill viruses and are deemed ineffective as a treatment for viral infections.

Diseases Caused by Pathogens

Pathogens can cause diseases that range in severity. Viruses can cause infections, many of them are contagious. These types of viruses are the common cold, flu, meningitis hepatitis and HIV to name a few.

SERVPRO of Ashtabula & North Trumbull County can clean, sanitize and disinfect your facility and its contents. The fight against this pandemic is real and we are doing our part to assist those in need.

Have your facility professionally cleaned and sanitized by reaching us at 440-319-3360. Or visit our website for more information on our cleaning and disinfecting services.